QSSU-BDE-BUSINESS DEVELOPMENT EXECUTIVE

About the job

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan

Department: Business Development
Location: Kampala Uganda
Reports To: Business Development Specialist

Position Overview:

The Business Development Executive (BDE) is a dynamic, results-driven professional responsible for identifying and securing new business opportunities, nurturing client relationships, and contributing to revenue growth for a Human Resource Management firm. This role demands strong communication and analytical skills, a comprehensive understanding of HR services, and a proven ability to drive strategic growth across multiple industries.

Key Responsibilities:

Lead Generation & Prospecting:

• Identify potential clients and industries that could benefit from the firm’s HR services, including recruitment, talent management, employee benefits, payroll, and training solutions.
• Conduct market research to discover new business opportunities and trends in HR services.
• Generate new leads through cold calling, networking, email campaigns, and leveraging social media platforms like LinkedIn and work closely with the Growth Managers for alignment and closure.

Client Relationship Management:

• Build and nurture long-term relationships with new and existing clients.
• Act as the primary point of contact for prospective clients, responding to inquiries, understanding their HR needs, and presenting customized solutions.
• Manage the sales process from initial inquiry to contract signing, ensuring a smooth transition between business development and client servicing teams.

Sales and Proposal Management:

• Create compelling and customized proposals, presentations, and value propositions based on client needs for Growth and Customer.
• Negotiate contracts and service agreements with prospective clients, ensuring all terms are mutually beneficial.
• Work with internal teams to prepare quotes, service level agreements (SLAs), and other contractual documentation.

Business Strategy & Reporting:

• Collaborate with the senior leadership team to refine the firm’s business development strategy, identifying target markets and potential partners.
• Track and report sales activity, pipeline status, and revenue projections to management.
• Analyse competitors’ offerings and provide recommendations for improving the firm’s business development approach.
• Monitor client satisfaction and engage in post-sales relationship management to foster repeat business and referrals.

Collaboration with Internal Teams:

• Work closely with the HR consulting and operations teams to ensure a seamless delivery of HR services to clients.
• Communicate client feedback and requirements to relevant departments to ensure services are tailored and delivered effectively.
• Collaborate with the marketing team to align business development initiatives with current campaigns and digital marketing efforts.

Achieving business Targets:

• Maintain a strong accurate sales pipeline and actively work to convert leads into closed deals.
• Continuously seek opportunities for upselling and cross-selling additional HR services to existing clients.

Client Retention and Satisfaction:

• Ensure that all clients’ needs are addressed proactively, ensuring high levels of satisfaction.
• Conduct regular follow-up meetings with clients to ensure ongoing business and service quality.
• Address client concerns promptly and work towards resolving any issues that arise during the course of the business relationship.

Academic Qualifications :

• Bachelors Degree /Diploma in Business Administration, Human Resource Management or Marketing or related field
• Minimum of 3 years experience working with or supporting research teams, recruitment analytics, or collaboration with research/staffing firms is a strong advantage.

Key Skills:

• Strong understanding of HR services, such as recruitment, talent management, employee benefits, and training solutions.
• Excellent communication skills (both written and verbal) with the ability to influence and negotiate at all levels.
• Strong networking, presentation, and interpersonal skills.
• Ability to build long-term relationships with clients, partners, and prospects.
• Strong analytical and problem-solving abilities, with attention to detail.
• Proficient in CRM software (e.g. Salesforce, Zoho, Jazz HR) and MS Office Suite (Excel, PowerPoint, Word).
• Ability to work independently and as part of a team.

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-BDE-BUSINESS DEVELOPMENT EXECUTIVE”

Note:
The deadline for applications is not later than 05:00 pm Wednesday 30^th April 2025

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.